Menu

Cancellation & Refund

Cancellation & Refund Policy

At builtfy.pro, we aim to ensure transparency and fairness in our services. This Cancellation & Refund Policy explains the conditions under which cancellations and refunds are processed.

1. Service Cancellation

  • Clients may request cancellation by sending a written request to enquiry@builtfy.pro

  • Cancellations for project-based services are accepted only before the project initiation stage. Once execution has started, cancellations are subject to review by builtfy.pro.

  • For subscription or recurring services, cancellations will apply to the next billing cycle.

2. Refund Eligibility

Refunds are strictly subject to the product specifications and conditions mentioned in the FAQs of the respective product/service page on our website. Clients are advised to review these details carefully before making a purchase.

  • Full Refund: If cancellation is requested within 48 hours of payment and before project/service initiation, and the product FAQ permits it.

  • Partial Refund: If project/service work has begun, deductions will be applied for consultation, administrative, and work-in-progress costs, as per product-specific FAQs.

  • No Refund: If the project/service is substantially completed, delivered, or if specifically excluded in the product FAQ.

3. Non-Refundable Items

  • Any services/products explicitly marked as non-refundable in their specifications or FAQs.

  • Customized deliverables (designs, reports, consultancy, or software tools) once provided.

  • Third-party costs incurred on behalf of the client (licenses, hosting, permits, etc.).

4. Refund Process

  • Approved refunds will be processed within 7–14 business days of approval.

  • Refunds will be issued via the original payment method, unless otherwise agreed.

  • builtfy.pro is not responsible for delays caused by banks, payment gateways, or third-party intermediaries.

5. Dispute Resolution

For disputes, clients can contact our support team at [Insert Email/Phone]. Disputes will be handled according to the terms set out in the specific product/service FAQs.

6. Policy Updates

builtfy.pro reserves the right to update or modify this policy without prior notice. Clients are encouraged to check the product FAQs and this policy page regularly.